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Forklift FAQsForklift and warehouse equipment questions, answered
Buying, contract hire, lithium-ion, servicing and automation: 56 answers from Ireland’s exclusive EP Equipment dealer.
Buying equipment
Prices, delivery, warranty and trying a machine first.
See this month’s offers →How much does an electric forklift cost in Ireland?
It depends on the lifting capacity, mast height, battery size and options such as a cab or side shift. You can buy outright or take it on contract hire from 12 months. See this month’s offers for in-stock machines with prices, or tell us what you need and we’ll send you a price.
How much does an electric pallet truck cost?
Our EP F4 electric pallet truck starts at €1,100 (£950 in Northern Ireland) ex VAT, depending on fork size. Heavy-duty, ride-on and lifting trucks such as stackers and reach trucks cost more, depending on capacity, lift height and battery. See the F4 offer.
Are all your machines electric?
Yes. Clearlift is the exclusive dealer for EP Equipment, which specialises in electric and lithium-ion trucks, from small pallet trucks to 25-tonne forklifts. We don’t sell or hire diesel or LPG forklifts. See diesel vs electric for how they compare.
Are your machines new?
Yes. Every machine we sell is new and comes with the full EP warranty, backed by our parts stock and engineers in Navan and Portadown.
Do your prices include VAT?
No. Our prices exclude VAT. Republic of Ireland prices are in euro and Northern Ireland customers are quoted in sterling.
Can I spread the cost?
Yes, with contract hire: a new machine for a fixed monthly payment from 12 months, with servicing and repairs included. Ask for a hire price when you request your quote.
How quickly can you deliver?
The F4 pallet truck is in stock and delivered within 1–2 days once payment is made. For other machines, we’ll confirm stock and a delivery date in your quote. We deliver on our own trailer anywhere in Ireland and Northern Ireland.
Can I try a machine before I buy?
Yes. We can bring a demo truck to your site so your drivers can try it on your own loads and ground, or you can see the range, including our automation demo warehouse, at our Navan depot.
Contract hire
Contract hire from 12 months, with servicing and inspections included.
How contract hire works →What is the minimum hire term?
Our minimum contract term is 12 months. Most customers choose 3 to 5-year agreements, which give the lowest monthly cost.
Do you offer short-term forklift hire?
No. We focus on contract hire from 12 months, because that is what lets us include servicing, repairs and inspections in one fixed price. If you only need a truck for a few weeks, we are not the right fit.
What’s included in the monthly price?
Everything it takes to keep the truck working: planned servicing, repairs and parts, annual LOLER and GA1 inspections, and access to our online fleet portal for your service and inspection records.
What can I hire?
Everything in the EP range: electric forklifts, pallet trucks, stackers, order pickers, reach trucks and automated pallet trucks. You can mix types in one hire agreement.
What happens if a hired forklift breaks down?
Call us and one of our EP-trained engineers will come out to fix it. Repairs are included in your hire, so there is no extra bill for normal wear and tear.
Can I change or add machines during the hire?
Yes. At renewal you can scale your fleet up or down or switch to different models. If your needs change before then, talk to us and we’ll look at the options.
How much does forklift hire cost?
It depends on the truck, the hours it works and the length of the term. Tell us what you need and we’ll send you a no-obligation price within 24 hours. See forklift hire.
Should I hire or buy?
Hire suits businesses that want a fixed monthly cost with maintenance included and no asset to manage. If you would rather own the truck, buying outright may suit you better. We’re happy to price both.
Choosing the right machine
Capacity, aisles, ground and which type of truck suits the job.
Try the equipment finder →Which machine do I need?
Answer a few quick questions in our equipment finder and it will match you to EP models from our range. We confirm every choice with a free site survey.
What lifting capacity do I need?
Rated capacity is measured with the load’s centre 500 mm from the forks. It drops as you lift higher, carry longer loads or add attachments such as a side shift. Choose a truck with headroom over your heaviest load at your highest lift. We’ll check the load chart for your loads before you order.
Should I choose a 3-wheel or 4-wheel electric forklift?
A 3-wheel forklift turns almost on the spot, so it suits narrow aisles, trailers and busy warehouses with smooth floors. A 4-wheel forklift is steadier when lifting high, crossing dock plates and working on yards and ramps, and goes up to heavier loads.
What is the difference between a pallet truck and a stacker?
A pallet truck lifts a pallet just clear of the floor (about 105 to 125 mm) to move it, for example from a trailer to a bay. A stacker has a mast and lifts pallets onto racking or other pallets, up to 5.5 m on EP’s walk-behind models. If you only move pallets along the floor, a pallet truck is cheaper and simpler.
Should I choose a reach truck or a forklift?
Choose a reach truck if most of the work is putting pallets into and out of high racking indoors: the seated CQD16 Pro lifts to 9.65 m. Choose a counterbalance forklift if you also load trailers, work outside or cross ramps and yards. Many sites run both.
How wide do my aisles need to be?
EP’s reach trucks need aisles of about 2.7 m for a standard pallet: 2,715 mm for the CQD16 Pro and 2,684 mm for the CQE12R, with 1000 × 1200 pallets crossways. Counterbalance forklifts need more: the EFL183, for example, needs 3,533 mm. Each model page lists the exact figures.
Walk-behind or ride-on: which do I need?
Walk-behind trucks suit short runs, smaller sites and occasional use. If your operators travel long distances across a warehouse or dock, or move many pallets an hour, a stand-on or platform ride-on truck is faster and less tiring. Several EP models have a fold-down platform so one truck can do both.
Can electric forklifts be used outdoors and in the rain?
Yes. EP’s 4-wheel indoor/outdoor forklifts are built for yards as well as warehouses, with sealed electrics and models rated against water (the CPD20L1 is IPX4, for example). Pneumatic tyres, cabs and lights are available on many models.
Can an electric forklift replace my diesel forklift?
In most cases, yes. EP’s 4-wheel EFL range is designed to do the work of diesel and LPG trucks, inside and out, and the high-capacity models go up to 25 tonnes. A 3-tonne electric truck uses about 76% less on energy than a diesel one.
Do you do free site surveys?
Yes. We visit your site anywhere in Ireland or Northern Ireland, check aisle widths, door heights, floors, ramps and loads, and recommend the right machines in writing. There is no charge and no obligation.
Electric and lithium-ion
Batteries, charging, running costs and cold stores.
Lithium-ion explained →Are EP forklifts lithium-ion?
Most EP forklifts we supply run on lithium-ion batteries, which charge on breaks and need no watering. A few compact models can also take a lead-acid battery. See lithium-ion forklifts to compare running costs.
How long does a lithium-ion forklift battery last?
A lithium-ion forklift battery is typically rated for 3,000 or more full charge cycles, and short top-ups only count as part of a cycle. In practice that usually means several years of daily use. We’ll give you the rated figure for the exact EP model you’re looking at.
How long does a lithium forklift take to charge?
With the matching EP charger, a full charge typically takes around 2 hours, and you can top up for 15 to 30 minutes on breaks. A lead-acid battery usually needs around 8 hours on charge plus time to cool down.
What is opportunity charging?
Plugging the truck in whenever it’s parked for a while, such as tea breaks, lunch or shift changes. Lithium-ion batteries don’t mind partial charges, so a single battery can keep one truck working across two shifts, with no spare battery or battery swaps.
Do I need a battery charging room for lithium?
Usually not. Lithium-ion batteries don’t give off hydrogen in normal charging, so you don’t need the ventilated battery room, eyewash station or watering kit that lead-acid needs. The charger still needs a suitable spot and power supply, and we’ll check that when we visit your site.
Are lithium-ion forklifts safe?
Yes. EP lithium forklifts use lithium iron phosphate (LFP) cells, one of the most stable lithium chemistries. A built-in battery management system watches every cell and cuts out if anything is out of range. The battery is sealed, so there’s no acid to spill and no gassing during charging.
Are electric forklifts cheaper to run than diesel?
Yes. Energy costs are much lower and there’s no engine oil, filters or fuel to buy. Use our savings calculator with your own hours, or read diesel vs electric running costs.
Can electric forklifts work in cold stores?
Yes, with the right build. EP offers cold-store versions of several trucks, and lithium-ion copes far better with the cold than lead-acid. Tell us your store temperature and we’ll confirm the rated build with EP before we quote. See cold store equipment.
Service, parts and inspections
Servicing, breakdowns, parts and LOLER/GA1 inspections.
Service and parts →Do you service forklifts in both Ireland and Northern Ireland?
Yes. Our mobile engineers cover all 32 counties from our depots in Navan, Co. Meath and Portadown, Co. Armagh, providing servicing, safety inspections and breakdown repairs across the whole island.
How fast can you respond to a breakdown?
We aim for a same-day response, or next day depending on where you are. To report a breakdown, email service@clearlift.eu with your company name, the serial or fleet number of the truck, where it is and the fault. Our service team logs it and sends the nearest engineer.
Do you service other forklift brands, not just EP?
No. We’re the exclusive EP Equipment dealer for Ireland and NI, and our servicing and repairs are for equipment supplied or hired by Clearlift. If you are replacing trucks from another brand, we can quote for new EP equipment or contract hire with servicing included.
What are LOLER and GA1 inspections?
They’re the statutory thorough examinations of lifting equipment such as forklifts. LOLER is the requirement in Northern Ireland. In the Republic, the examination is recorded on a GA1 report. We carry out both, and the records go straight into your online portal.
How often does a forklift need a thorough examination?
At least every 12 months, or every 6 months for equipment that lifts people, such as order pickers, unless a written examination scheme sets a different interval. Our engineers carry these out alongside servicing.
How do I order forklift parts?
Use the Order Parts form on our service and parts page, or call us. Give us the model and serial number of the truck and, if you have it, the part number. We hold a large parts stock and our engineers can fit the part for you.
How do I get my service reports?
Every visit is logged in our online fleet management portal. Your report is there within 10 minutes of the engineer finishing, along with your inspection records, and you can see it 24/7 on any device.
Can I get servicing included in a monthly price?
Yes. On contract hire, all servicing, repairs and LOLER/GA1 inspections are included from 12 months. Ask us about a service contract for trucks you already own.
Do my staff need training?
Operators must be trained and competent for the equipment they use. We do an operator handover with every delivery. For formal certified training, use an accredited trainer.
Is my warehouse suitable for automation?
There’s no minimum size. What matters is how repetitive your pallet moves are, how far they go and how many shifts you run. If someone does the same route over and over every shift, it’s worth a look. We’ll tell you honestly if it isn’t. See warehouse automation.
How much does warehouse automation cost?
An EP EXP15 automatic pallet truck starts from €12,000, and the XP15 X-Mover from €25,000 plus €1,500 for set-up, both ex VAT. You can also hire them: from €500 a month for the EXP15 and €1,000 a month for the XP15. Larger systems are priced after a site survey.
Do I need a purpose-built building?
No. EP X-Mover trucks are designed for existing warehouses and factories, with no changes to your building. The XP15 uses small reflectors on the ceiling and autonomous models map the building themselves.
How long does it take to get a robot running?
Most of our deployments are live in about four weeks: a short call, a site survey, an agreed scope, about a week for delivery from European stock, then installation, programming, testing and training in a single day.
Is it safe to have robots working beside people?
Yes. EP trucks use laser scanners that slow and stop them for people and obstacles, and they can be driven manually at any time. We set up speeds and stop zones for your site and train your team before go-live.
Can I see automation working?
Yes. Our Navan depot has a working demo warehouse where EP automated pallet trucks and stackers run live. Bring your team and your pallet questions.
Is Clearlift the official EP Equipment dealer?
Yes. Clearlift is the exclusive EP Equipment dealer for the Republic of Ireland and Northern Ireland, covering sales, contract hire, servicing, parts and automation.
Where are your offices?
We have two depots: Navan, Co. Meath (Halltown, Dunderry, C15 N8C4) for the Republic of Ireland, and Portadown, Co. Armagh (Unit 3 Carn Drive, Carn Industrial Estate, BT63 5WJ) for Northern Ireland. See contact us.
What are your opening hours?
Both offices are open Monday to Friday, 8:30am to 5pm. Outside those hours you can WhatsApp us or send a message and we’ll come back to you the next working day.
Which areas do you cover?
All 32 counties. Our Navan depot looks after the Republic of Ireland and our Portadown office looks after Northern Ireland, with mobile engineers and delivery across the whole island. See all locations.
How long has Clearlift been in business?
Clearlift has been supplying forklifts and warehouse equipment across Ireland and Northern Ireland since 2012. Read more about us.
Where are EP forklifts made?
EP Equipment is based in Hangzhou, China, where it makes around 90% of its own components. Clearlift buys directly from EP, with no middlemen.
How quickly will you reply to an enquiry?
We aim to respond to all enquiries within a few hours during business hours. WhatsApp and phone are the fastest ways to reach us.
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Tell us what you’re lifting, hiring or fixing and we’ll come back to you, usually within a few hours during business hours. Not sure which machine you need? Try the equipment finder or book a free site survey.
Call us
- Republic of Ireland · Navan01 5267 411
- Northern Ireland · Portadown028 3833 7038
- Opening hoursMonday to Friday, 8:30am to 5pm
- Breakdown?Email service@clearlift.eu rather than using the form.
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